Privacy Policy | Boat Safety Hub

1. Who We Are

Boat Safety Hub is operated by Towpath Digital Limited, a company registered in England and Wales. You can learn more about us at towpath.digital.

For the purposes of data protection law, Towpath Digital Limited is the data controller responsible for your personal data collected through this website.

2. What Data We Collect

We may collect and process the following personal data:

Account information: name, email address, phone number when you register
Boat details: boat name, type, registration number, mooring location, BSS expiry dates
Enquiry data: messages sent to examiners, service requests, and booking details
Examiner profile data: business name, qualifications, coverage areas, services offered
Usage data: pages visited, features used, browser type, and IP address
Communication data: messages exchanged through the platform

3. How We Use Your Data

We use your personal data to:

Provide and maintain the Boat Safety Hub platform
Connect boat owners with BSS examiners
Process enquiries and facilitate bookings
Send service-related communications and notifications
Manage examiner profiles and directory listings
Improve and develop our services
Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

Contract: to provide services you've signed up for
Legitimate interests: to operate and improve the platform
Consent: for marketing communications (where applicable)
Legal obligation: where required by law

5. Data Sharing

We do not sell your personal data. We may share data with:

Examiners: your enquiry details are shared with the examiner you contact
Service providers: hosting, email, and analytics providers who process data on our behalf
Legal authorities: where required by law or to protect our rights

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, unless we are legally required to retain it.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security reviews.

9. Contact

For any privacy-related queries, contact Towpath Digital Limited at [email protected].

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).